values & methods

What We Do

CREATIVITY IS SPARKED, NOT LIT.

We don’t ask your team to be creative. We equip them with tools that empower new thinking and inspire creativity—and then we give them space to create.

INNOVATION DOES NOT HAPPEN IN A SILO.

No department or team owns innovation. A company’s IQ (Innovation Quotient) is only as great as their willingness to collaborate with authenticity, open their minds to truly new ideas, and consider real change.

WORKSHOPPING WORKSHOPS & TRAINING TRAINERS

Our goal is to train your teams in our methods and create internal facilitators who can execute the work we begin—rendering ourselves ultimately redundant. Our favorite thing to hear from clients is “we can take it from here!”

CULTURAL CHANGE (AND THE NEXT BIG THING) WILL NOT HAPPEN IN A WORKSHOP.

A workshop is the first step in building a culture‚ or paving the path for the next big idea. But a one-day solution does not create sustainable, long-term change. 

 

Our workshops are designed to lay a foundation and continue to build upon it, curating a culture of collaboration and creativity, and equipping your organization with tools to keep things moving long after we’ve gone.

SERVICES

Everything we do stems from empathy—for your team, your employees, your customers—and we believe every experience can be designed. Yes, even status meetings.

DESIGN SPRINTS

The Design Sprint—pioneered at Google Ventures and adopted by companies worldwide to solve problems and test solutions in 4 days—is a problem-solving workshop with real results (including user validation).

WORKSHOPS & MEETING DESIGN

Problem solving, identifying challenges, brainstorming or just changing the way you meet. For more detailed workshop overviews, fill out the form below to receive a Workshops Menu.

DESIGN THINKING INSTRUCTION

Let us educate your organization to think empathetically, creatively, collaboratively and nimbly. We have created programs for small teams, large groups, entire organizations and even schools.

USER TESTING & RESEARCH

We blend qualitative and quantitative data to tell a complete story of your customer’s experience. Our experiments are precise, and our reporting is actionable with specific recommendations and next steps outlined in the handoff materials.

We're obsessed with your customers.

Let’s bring them something awesome.