Just because you have to gather in a boring room-and you have no control over what that room is-doesn’t mean you can’t make a few small changes to reset expectations & have a creative, productive meeting.
If your plan is to upgrade a few pieces of tech and let a few departments request modern updates to their systems, your digital transformation is a bandaid.
Let’s ditch this outdated and boring kickoff that feels like a waste of everyone’s time, and let’s get to work — agency and client — as partners and collaborators.
Don’t fool yourself into believing you can just think up a solution to a problem you’re trying to solve. If you could have solved it
It’s 2019 and the human customer service reps are just as robotic as the AI chat bots. As we work to humanize robots, shouldn’t we also
When we are uncomfortable, we will do what we can do neutralize the threat or end the discomfort. We will try almost anything, and we’ll come up with it quickly.
Surveys create a baseline for data. They are an incredibly useful tool for generating reports on demographics and gathering basic quantitative data. Market research absolutely
